Shipping policy
Shipping Policy
Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped.
Shipping Rates & Estimates
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Shipping charges for your order will be calculated and displayed at checkout.
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Domestic Shipping (within INDIA): Estimated delivery time is 3–7 business days.
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International Shipping: Estimated delivery time is 7–21 business days, depending on the destination. Customs delays may occur.
Order Tracking
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Once your order has shipped, you will receive a tracking number via email or SMS. Please allow up to 48 hours for tracking information to become available.
Customs, Duties & Taxes
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ONEON THREAD is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Lost Packages
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ONEON THREAD is not liable for products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.
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Save all packaging materials and damaged goods before filing a claim.
Shipping Restrictions
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Currently, we do not ship to P.O. Boxes or certain restricted regions.
Contact
For any questions about shipping, please contact us at saarsimpex@gmail.com.